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Good to know...
Dinner
our restaurants open at 6,30pm and if you have booked the full board option we will serve you our 6 course menu or buffet
Transfer
Please let us know if you would like to be picked up at our nearest train station in Freudenstadt
(please use the main station called "Hauptbahnhof" not the city centre station called "Stadtbahnhof)
sports programm
several times a week you can join our beginner courses for Qi-Gong, Yoga, water fitness etc.
How to get here
Bikes & E-Bikes
you can hire our hotel bikes for free or the E-bikes by paying a small fee: 2 h 4 Euro; half a day 6 Euro, 1 day 10 Euro.
Families
We love to have kids around! We have a hotel park with swings and table tennis etc.
For older kids and teenagers we offer some special spa treatments.
Please take care of our other guests though who would like to enjoy the quietness of our hotel and surrounding.
We also have a few parlour games at our reception which we lent to you
Breakfast
Mo-Fr 7-10.30am; Sat, Sun & Bank holidays 7.30-10.30am.
Luggage
please let us know if we can carry your luggage out of your car straight to your room.
You would like to sent your luggage by post to us?
No problem- we store it safely until you arrive.
Dogs
if your dog is smaller then 55cm (shoulder hight) we have some lovely rooms where he can stay with you
(15,- Euro per day).
Please respect though that dogs are not allowed on seats, beds or in our sun bed area or in the spa.
They have to be clean and quiet. Ideally your dog stays in your room while you enjoy your dinner/breakfast/lunch.
If you wish to bring him along please let us know so we can book you a table where you have enough space for him.
Internet
free wifi available in our hotel
KONUS-Card
With the KONUS-Card which you get at your arrival you can use all busses and trains in our area for free
Lunch
From 1-4pm you can serve yourself at our small lunch buffet (included in the full board option)
Non-smoking rooms
all our rooms are non-smoking rooms
parking & car ports
you can use the non covered car park in front of the hotel for free
or book ar covered car port for 8 Euro per day
Restaurant à la carte
lunch from 12-2pm and dinner from 6-9.30pm
Sauna
Our spa area with saunas and steam room is open Mo-Fr 2-9pm and Sat & Sun 11-7pm.
Children are only allowed in when guarded by their parents between 2-3pm.
Schwimmbad
our pool is open from 7am to 9pm daily.
Cancellation fees
4 weeks pre arrival – free, 1 week before arrival – 50 % of the overnight stay price,
under 1 week - 80 % of the overnight stay,
No-Show - 80% of the booked offer / price
we recommend to take out a travel insurance
Terrace
Enjoy beautiful sunshine and delicious food on our two summer terraces
Hiking- / Skiing transfer
we offer regualry shuttle buses to hiking trails, routes and skiing hills in winter
Wellness, Beauty & Spa
Our spa "AquaViva" has 2 saunas, a steam room, relax areas and an indoor pool.
We offer beauty treatments and massages with luxury natural cosmetic products
Payment methods
Cash, Mastercard, Eurocard, Visacard, Girocard
Room service
if you would like us to serve your breakfast up to your room please let us know the night before
(room service fee incurs)